I was waiting to sort out a problem with the electricity department the other morning. It happened to be a busy morning and there were crowds of people waiting impatiently for their turn to be served. It looked like we were all going to spend the whole morning there and I couldn't help noticing that everyone was looking grim and tense.
Nobody likes to wait, least of all me. I began to wonder what kind of expression I had on my face. Maybe if we all imagined there are beautiful, kind fairies behind the counters waiting to give us pink candy floss as a reward for our patience, then waiting won't be so tedious, our blood pressure would have gone down and we would all be wearing smiles on our faces.
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